This Effective Date: [2024]
At Rare Breed Frt Trigger, we strive to ensure your complete satisfaction with every purchase. However, we understand that there may be occasions when you need to return a product. This Refund and Returns Policy outlines our process for handling returns, exchanges, and refunds.
1. Returns
Eligibility for Returns
To be eligible for a return, the following conditions must be met:
- Original Condition: The product must be unused, in the same condition that you received it, and in its original packaging.
- Receipt or Proof of Purchase: A receipt or proof of purchase must accompany the return.
- Time Frame: Returns must be initiated within 30 days of the purchase date.
Non-Returnable Items
The following items cannot be returned:
- Firearms, ammunition, and hazardous materials.
- Gift cards.
- Products marked as final sale or non-returnable.
- Customized or personalized items.
- Items not in their original condition, damaged, or missing parts for reasons not due to our error.
2. Refunds
Process for Refunds
Once your return is received and inspected, we will send you an email notification. We will also inform you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Late or Missing Refunds
If you haven’t received a refund within the expected time frame:
- Check Your Bank Account: Sometimes refunds take time to be processed by your bank.
- Contact Your Credit Card Company: It may take some time before your refund is officially posted.
- Bank Processing Time: There is often some processing time before a refund is posted.
- Contact Us: If you have done all of the above and still have not received your refund, please contact us.
3. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, send us an email and send your item to [Insert Company Address]. Once the defective or damaged item is received and inspected, we will send out the replacement.
4. Return Shipping
Returning Your Item
To return your product, you should mail it to:
[Insert Company Address]
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Shipping Insurance
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
5. Damaged or Defective Items
If you receive a product that is damaged or defective, please contact us immediately. We will provide instructions for returning the item and arrange for a replacement or refund.
6. Steps to Return an Item
- Contact Us: Email us to notify us of your return and receive a Return Merchandise Authorization (RMA) number.
- Package Your Return: Include the product, proof of purchase, and RMA number in the original packaging.
- Ship Your Return: Send the package to [Insert Company Address] using a trackable shipping method.
7. Contact Information
For any questions or concerns about our Refund and Returns Policy, please contact us at:
Thank you for shopping with Rare Breed Trigger. We value your business and are committed to ensuring your satisfaction.